Carry Smart. Move Free
Keep your wallet secure, easy to find, and always within reach with smart, slim tracking designed for everyday peace of mind.
Frequently Asked Questions
How does the wallet tracker card help me find my wallet if I misplace it?
If your wallet is misplaced, the tracker card helps you locate it through your connected tracking app by showing its last known location. If your wallet is nearby, you can use the app to help find it faster. If it’s farther away, nearby Apple or Android devices can securely help update its location, making it easier to recover almost anywhere in the world.
How long does the battery last per charge?
A single wireless charge delivers from 3 to 5 months of typical use, so you recharge rarely and avoid frequent battery swaps.
Where are you located?
Our head office is located in Melbourne, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team on info@aeriss.com.au for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at info@aeriss.com.au.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At AERISS, we create smart, modern everyday essentials designed to keep your valuables safe, organised, and easy to find. By combining sleek minimalist design with practical tracking technology, we help people move through daily life with greater confidence, convenience, and peace of mind.
Fast, Free & Secure Shipping Australia Wide
We believe peace of mind shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your AerissnSmartcard wallet tracker is packed with care and delivered straight to your door, so you can protect your essentials and carry with more confidence, sooner.